Effective Date: January 1, 2025
At Collision City, your privacy matters to us. We are committed to protecting the confidentiality of your personal, financial, and vehicle-related information.
1. Information We Collect
- Personal details: name, address, phone number, and email address.
- Vehicle details: make, model, VIN, license plate, insurance information, and repair history.
- Appointment, service, and transaction records.
- Payment details (processed securely through third-party providers).
- Website usage data such as IP address, browser type, and cookies.
2. How We Use Your Information
- To schedule and manage service appointments.
- To provide estimates, updates, and invoices.
- To process payments securely.
- To communicate updates or promotions (with consent).
- To assist with insurance claims.
3. Information Sharing
We never sell your information. We may only share it with:
- Insurance companies
- Payment processors
- Authorized service providers
- Legal authorities (when required)
4. Data Retention
We retain data only as long as needed for service, legal compliance, and auditing.
5. Data Security
We use secure systems, encryption, and administrative safeguards to protect your data.
6. Cookies & Website Data
You may disable cookies through your browser settings if desired.
7. Children’s Privacy
We do not knowingly collect data from children under age 13.
8. Your Rights
- Access your data
- Request corrections
- Request deletion (where allowed)
- Opt out of marketing
9. Contact Us
📍 Collision City, 6041 Mission St. Daly, CA 94014
📧 Email: info@collisioncity.com
📞 Phone: (650) 300-1545